Privacy Policy

1.1 Personal Information

When you create an account or use certain features, we may collect:

• Name (optional)
• Email address or phone number
• Country or region
• Payment information (processed via secure third-party providers)
• Profile photo (optional)

1.2 Usage Information

We may collect:

• Books you purchase or stream
• Downloaded audiobooks
• Listening progress
• Ratings and reviews
• Chat messages within book-specific rooms
• Device information (device model, OS version)
• App activity (buttons tapped, screens visited)

This helps us improve the App and user experience.

1.3 Technical Information

We may automatically collect:

• IP address
• Device ID or advertising ID
• Network provider
• Crash logs
• Performance metrics

This information helps maintain stability and security.

1.4 Information From Authors & Publishers

If you contact us to publish your book, we may collect:

• Manuscripts or audio files
• Contract and royalty details (stored securely)
• Business contact information

Copyright remains with the author (see Terms & Conditions).

We use collected data to:

• Provide and improve the App
• Process purchases
• Deliver audiobooks securely
• Track listening progress
• Enable chat rooms and messaging
• Display reviews and community ratings
• Handle customer support requests
• Prevent fraud or unauthorized sharing
• Enforce our Terms & Conditions

We may share your data only with:

3.1 Service Providers

Trusted vendors who support:

• Payment processing
• Cloud hosting
• Analytics
• Error tracking
• Push notifications

These providers may only use your data as required to provide their services.

3.2 Legal Requirements

We may disclose information if required by:

• Law enforcement
• Court order
• Applicable regulations

3.3 Authors & Content Providers

We do not share your personal identity with authors.

We may share anonymous analytics, such as:

• Number of purchases
• Listening statistics
• Ratings (without identifying you)

Book chat rooms are accessible only after purchasing the book.

Chats may be monitored to:

• Remove harmful, illegal, or abusive content
• Improve safety
• Enforce community guidelines

Chat messages are:

• Stored securely
• Not shared with third parties
• Not used for advertising

When you submit a review:

• Your username (or display name) may be visible to other users
• We may edit or remove reviews that violate guidelines
• Reviews are stored indefinitely or until you delete them

The App may use:

• Local storage
• Device identifiers
• Analytics software

These help with:

• Saving settings
• Improving app performance
• Understanding user behavior

We use encryption, secure servers, and DRM technologies to protect:

• Your personal information
• Audiobook files
• Author copyrights

Users may not attempt to bypass or hack these protections.

Downloaded audiobooks are:

• Stored locally on your device
• Encrypted and accessible only through the App
• Your responsibility to maintain (we cannot restore deleted files)

If the App becomes temporarily unavailable, previously downloaded content may remain accessible.

Depending on your region, you may have the right to:

• Access your data
• Update or correct personal information
• Delete your account
• Request data portability
• Opt out of marketing messages

To request any of these, email: support@achieveaudio.com

The App is not intended for children under 13 years old.

We do not knowingly collect information from minors without parental consent.

Your information may be transferred to and stored in countries where our servers or service providers operate.

We use secure methods and policies to protect your data in all locations.

We may update this Privacy Policy periodically.

If changes are significant, users will be notified through the App or email.